"The Inner Circle Guide to AI, Chatbots & Machine Learning" is part of a series of analyst reports investigating key customer contact solutions. The Guides aim to give a detailed and definitive view of the reality of the implementing and using these technologies, and a view on what the future holds.
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Published: Mar 25, 2021
As organizations shift to new distributed workforce models, new challenges have emerged requiring new solutions. On-premises, physical infrastructure does not support the new, remote work model; however, organizations still need to leverage existing infrastructure investments even as they transition to cloud solutions....
Published: Mar 08, 2021
The recent and rapid pace of change in the workplace has required companies to rethink their tools and the way their employees work. To address this shift, the market is trending away from “good enough” suite-based tools to more integrated, best-in-class solutions with an emphasis on security, collaboration...
Published: Mar 05, 2021
Customers today demand rapid delivery of innovative applications. To meet those demands, businesses must modernize the way they develop and manage applications and the infrastructure on which they run. Developer and IT teams need:
Quick, self-service access to infrastructure
Simplified lifecycle management...
Published: Mar 15, 2021
vSphere and Virtual Infrastructure administrators find themselves positioned between developers seeking to implement modern application development practices and more traditional IT infrastructure and governance rooted in decades of practice.
This guide is intended to help admins understand how VMware Cloud...
Published: Mar 15, 2021
Application modernization requires a hybrid cloud strategy that enables the same platform, tools, and skills the organization is already using for virtual machine (VM) architectures to seamlessly add support for container workloads.
VMware Cloud Foundation with VMware Tanzu:
Delivers a Kubernetes runtime...
Published: Mar 09, 2021
From personalized healthcare to digital farming, and from energy management to digital governance solutions, Business 4.0 technologies have transformed lives across the world by creating customized solutions to tackle challenging social issues. And the organizations that have made a profound and sustainable impact on communities...
Published: Mar 24, 2020
Micro-segmentation reduces your attack surface and prevents the spread of breaches inside your data center and cloud environments.
Deployed at the network layer, segmentation was first developed to improve network performance. But as cybersecurity experts have realized that a “perimeter only” approach...
Published: Apr 08, 2021
Is your contact center struggling to determine which chatbot solution is right for you? This eBook can help you cut through all the chatbot chatter.
Get the comprehensive guide to learn which type of chatbot your contact center needs, common chatbot misconceptions and mistakes, and how your chatbot fits within the...
Published: Mar 25, 2021
Application modernization requires a hybrid cloud strategy that enables the same platform, tools, and skills the organization is already using for virtual machine (VM) architectures to seamlessly add support for container workloads.
VMware Cloud Foundation with VMware Tanzu:
Delivers a Kubernetes runtime...
Published: Mar 15, 2021
The world of print and postal communications is changing. With reducing average run lengths and the ongoing drive to personalisation and enhanced governance for personal data, print and mail service providers need to consider the balance between changing customer needs and their technologies.
Key considerations covered...
Published: Apr 16, 2021
Application modernization requires a hybrid cloud strategy that enables the same platform, tools, and skills the organization is already using for virtual machine (VM) architectures to seamlessly add support for container workloads.
VMware Cloud Foundation with VMware Tanzu:
Delivers a Kubernetes runtime...
Published: Mar 15, 2021
As organizations shift to new distributed workforce models, new challenges have emerged requiring new solutions. On-premises, physical infrastructure does not support the new, remote work model; however, organizations still need to leverage existing infrastructure investments even as they transition to cloud solutions....
Published: Mar 15, 2021
Application modernization requires a hybrid cloud strategy that enables the same platform, tools, and skills the organization is already using for virtual machine (VM) architectures to seamlessly add support for container workloads.
VMware Cloud Foundation with VMware Tanzu:
Delivers a Kubernetes runtime...
Published: Mar 15, 2021