Digital business depends on scalable and resilient digital infrastructure, modern data-intensive applications, and autonomous service operations. Self-driving and self-healing service operations represent a new generation of highly automated and business-driven change and incident management, asset optimization, and support...
Published: Apr 13, 2022
The pandemic has rewritten the student success playbook for colleges and universities. Both student enrollment and retention dipped during COVID-19 and the pressure will be on colleges this fall to find ways to re-engage students after a year of remote and hybrid learning. In this webcast, we explore what campus leaders...
Published: Apr 20, 2022
In the last year, enterprises and industries of all kinds faced rapidly changing business environments and widespread disruption. They either adapted or found themselves leapfrogged by more agile competitors.
In this eBook you will find out how application modernization is a journey and how at the end of it you will...
Published: Feb 08, 2022
As professional athletes will tell you, achieving success starts with smart strategies that erase roadblocks to winning. Training, nutrition—even sleep schedules—are carefully planned, managed, and optimized to give athletes their best possible chance of winning. Your business and its assets are no different....
Published: Apr 13, 2022
For healthcare organizations, the challenge of providing patient centered care amid ever-increasing costs has never been greater. Inefficiencies are driving up operational expenses while reducing reimbursements and revenue. The lack of personalized care can lead to unnecessary or ineffective treatments and even costly...
Published: Mar 21, 2022
Today, artificial intelligence (AI) and machine learning (ML) are powering the data-driven advances that are transforming industries around the world. Businesses race to leverage AI and ML in order to seize competitive advantage and deliver game-changing innovation. But AI and ML are data-hungry processes. They require...
Published: Feb 08, 2022
The 2020 coronavirus pandemic had a transformative effect on where—and how—we worked. Nearly two years in, technological and cultural changes are cultivating a fairer, kinder normal.
What have we learned? What are some of the great things we want to carry forward? What were some of those challenges or...
Published: May 11, 2022
Organizations want to make sure their contact centers provide positive experiences to attract, satisfy, and retain customers. Up for debate today are the roles automation technology and human employees will play. Read the 2021 CCW Digital market study to learn about pain points and strategies for success. The study also...
Published: Apr 13, 2022
The renewal cycle for home WiFi routers is lengthy and involves users upgrading to a newer model once every 3 to 5 years. A lack of touch points in between meant that customer loyalty was dependent on periodic re-assessment and brand recognition.
Download our latest case study today to see how we helped NETGEAR...
Published: May 23, 2022
This is a story about two data lakes. On the surface, they seem identical. Both hold the same volume of data that’s been collected from the same variety of sources.
Each data lake is constantly being fed with streams of new data and new data sources. Both data lakes are being used to support agile, exploratory...
Published: Feb 08, 2022
To adapt to a changing world, financial services organizations need the right data and insights to enable swift decision-making. Learn how to achieve just that in this guide.
Published: Apr 20, 2022
For those considering a better ITSM solution, there are powerful reasons to think beyond just that singular solution. See how integrating operations management (ITOM) at the same time has helped enterprises:
get greater control over IT costs
more easily scale support
and deliver superior experiences
...
Published: No Date
Cybersecurity is always about perspective, and that’s doubly true when talking about application security. Applications constantly change and so too do the philosophies and practices used to develop and protect
them. Trying to get a current reading on the state of
application security is like the parable of the...
Published: May 10, 2022
Low-code development is proliferating worldwide — but a rift has opened between the early adopters benefitting from the technology and those still considering it, according to a new survey.
The use of low-code platforms is near a tipping point, with nearly half of enterprises worldwide having deployed it in...
Published: Apr 06, 2022
