Is your contact center struggling to determine which chatbot solution is right for you? This eBook can help you cut through all the chatbot chatter.
Get the comprehensive guide to learn which type of chatbot your contact center needs, common chatbot misconceptions and mistakes, and how your chatbot fits within the...
Published: Mar 25, 2021
The COVID-19 pandemic has forced millions of people around the globe to stay in their homes. As a result, more employees than ever are working remotely. To some, this new way of working comes as a welcome relief; no more commuting, no more distractions and a noticeably improved work-life balance. For others, however, this...
Published: Feb 05, 2021
Why do today's event management approaches fail?
IT provides mission critical services that businesses need to engage customers, automate processes, and drive innovation—that must be highly available and responsive. Unfortunately, IT is still plagued by service availability and performance issues; and it...
Published: Apr 01, 2021
Every company has to become a technology company in order to survive and thrive in today’s competitive environment. But while organisations are innovating and transforming, finding ways to better engage with customers, and protecting their people and data from a variety of threats, trust in technology is eroding...
Published: Feb 05, 2021
A recent ESG survey of over 1,000 global IT decision-makers found that 82% of enterprises are facing an availability gap between user demand and what IT can deliver. On one side, users expect everything to be available and connected. On the other side, IT professionals like you are trying to close the gap using slow,...
Published: Mar 12, 2021
The shift to a distributed workforce is here to stay, necessitating fast, reliable access to any app from anywhere. Identify common challenges with on-premises VDI management and discover the benefits of Cloud solutions.
Learn about the flexible possibilities with Cloud-hosted and Hybrid VDI deployments to make the...
Published: Mar 15, 2021
The pace of digital transformation has reached a speed never before seen, forcing organizations into an “adapt or die” situation. Software is at the center of it all, placing increased pressure on DevOps leaders, AppSec managers, and developers to develop and deploy software faster to keep their organizations...
Published: Mar 09, 2021
Application modernization requires a hybrid cloud strategy that enables the same platform, tools, and skills the organization is already using for virtual machine (VM) architectures to seamlessly add support for container workloads.
VMware Cloud Foundation with VMware Tanzu:
Delivers a Kubernetes runtime...
Published: Mar 09, 2021
The story of 2020 is of the devastating COVID-19 pandemic, and of how the world adapted. The story of malware in 2020 then, is a story of how the tools and tactics of cybercrime and cybersecurity changed against a backdrop of enormous changes to ordinary life.
As entire businesses switched to remote working, IT teams...
Published: Feb 24, 2021
Accountancy firms want to leverage the benefits of the cloud but security concerns and issues around data sovereignty are providing barriers and confusion.
How can accountancy firms retain control of their client data in the cloud?
Download now to learn how the Thales CipherTrust Transparent Encryption solution,...
Published: Apr 16, 2021
Your boundless potential is calling
Ditch your broken on-premise tools and embrace the infinite cloud
Ready to shoot the moon? Learn how to:
Move to cloud-based ITSM for data visibility and platform flexibility
Assemble the right team to create change and foster innovation
Confidently launch...
Published: Apr 01, 2021
Microsoft SQL Server environments span many versions in a typical data center, running both traditional and modern workloads.
Elevate the overall availability, performance, security, data protection, and agility of all Microsoft SQL Server versions—all while reducing the overall datacenter footprint.
Learn...
Published: Jan 26, 2021
Today’s businesses need to move and grow quickly—supported by flexibility and reliability. When you’re launching into unknown territory, preparation is vital. Embracing a hybrid cloud infrastructure is no exception.
In this eBook, we’ll explore key considerations when embarking on a mission...
Published: Mar 04, 2021
This paper delivers guidance for using Dell EMC TM PowerStore TM T model arrays in an Oracle ® 12cR2 (and later versions) Oracle Standalone environment. The document also includes guidance for the Real Application Clusters (RAC) database environment on Linux ® operating systems.
Learn more about...
Published: Jan 26, 2021