When apps run efficiently, employees are more likely to use them.”
The promise of unified communications (UC) is that it is supposed to increase efficiencies and make internal operations more seamless. But that only happens when it’s working properly.
According to Robin Gareiss, president and founder...
Published: Oct 26, 2016
Recent studies have demonstrated a positive relationship between the implementation of advanced technology in contact centers and increased caller satisfaction.
For example, advanced call handling techniques reduce average queue time by anywhere from 12 to 43 percent. Calls per hour per agent improved 6 to 18 percent....
Published: Feb 06, 2014
Management and remote site employees expect the same level of network service as the headquarters site. However, when IT staff are faced with limited resources to support remote site networks, often the applications, services and performance at those sites are not as robust as the headquarters...
Published: Jan 20, 2016
Today, new application architectures like Devops microservices are opening great opportunities for innovation. But you still have traditional IT-managed applications to provide for.
How do you bridge the gap between these different architectures?
This eBook identifies ADC considerations for:
Managing...
Published: Nov 20, 2018
This white paper provides an overview of the NetScaler SD-WAN solution available from Citrix.
It discusses how NetScaler SD-WAN can improve the reliability, performance and security of business critical applications such as VDI, application virtualization, VoIP, video conferencing and ERP while reducing costs and...
Published: Oct 25, 2018
Network visibility and data access to your traffic ensure that your network runs efficiently. A network tap (Test Access Port) is an inexpensive and permanent access port used throughout the network to enable monitoring and analysis without interrupting data transmission.
Download the white paper to ensure you have...
Published: Jun 17, 2016
IT and business leaders are starting to realize that organizations don’t have to build and operate everything internally, so they are turning to a new way of delivering technology — Infrastructure as a Service (IaaS) and Software as a Service (SaaS) — for a variety of business applications. These days...
Published: Nov 22, 2016
Moving applications to the cloud requires faster, more reliable connectivity. IoT demands even more performance as connected consumer endpoints multiply, taxing bandwidth and exposing sensitive networks to threats and vulnerabilities. Meanwhile, your workforce is becoming more mobile, demanding optimal performance wherever...
Published: Nov 19, 2018
In the McAfee Labs 2017 Threats Predictions report, we forecast what’s in store for cyberthreats in 2017 and beyond:
Cloud threats, regulations, and vendor response over the next two to four years.
Internet of things (IoT) threats, regulations, and vendor response over the next two to four years.
2017 predictions...
Published: Mar 01, 2017
Cisco® Connected Mobile Experiences (CMX) is a smart Wi-Fi solution that uses the Cisco wireless infrastructure to detect and locate smartphones, tablets, and other mobile devices. With it, your organization can directly serve personalized content to users.
Published: Aug 22, 2014
Runtime Application Self-Protection (RASP) secures your new, legacy, and third-party applications by default, whether they live on-premises or in the cloud. RASP also makes secure software development efficient and economically viable.
Imperva, through its 2018 acquisition of Prevoty, “leads the pack”...
Published: May 15, 2019
Learn what is information governance and how it can protect your company. Information is, arguably, an organization’s most important asset. Regardless of where it resides, it must be governed. If not governed properly, information is subject to misuse, loss, and mismanagement, resulting in poor organizational performance...
Published: May 14, 2019
Migrating employees to Windows 7 could be a risky and expensive proposition, especially if it affects the employee's working environment. AppSense's user virtualization technology manages all the user-specific elements of the Windows 7 migration process as well as providing an alternative approach to managing the...
Published: Aug 13, 2013
Advanced evasion techniques (AETs) are here to stay, and you need to know how to stop them.
In this e-book, Forcepoint security expert Klaus Majewski explains how AETs defeat traditional security measures and how you can beat them, with special attention to the risks posed to industrial control systems.
Published: Apr 04, 2017