It may not seem like the best approach, but the person with the most influence on your technology buying decisions is your CFO, leading to purchasing decisions that may not be the best possible option for your organization. CFOs and IT leaders need to find the right balance and truly understand each other's needs in...
Published: Aug 01, 2017
Ever changing market conditions demand that you find new, faster ways to deliver increased value to retain your competitive edge. While cloud offers increased flexibility, scalability, efficiency, and productivity, some workloads are not ready to take advantage of cloud services.
As a result, organizations are searching...
Published: Aug 01, 2017
HPE Synergy is a new class of system that falls under a category known as Composable/Disaggregated Infrastructure — an emerging category of datacenter infrastructure that seeks to (dis)aggregate compute, storage, and networking fabric resources into shared resource pools that can be available for on-demand allocation...
Published: Aug 01, 2017
NSS Labs performed an independent test of the Forcepoint NGFW 3301 Appliance v6.1.2. The product was subjected to thorough testing at the NSS facility in Austin, Texas, based on the Next Generation Firewall (NGFW) Test Methodology v7.0, which is available at www.nsslabs.com. This test was conducted free of charge and NSS...
Published: Aug 15, 2017
NICE surveyed hundreds of WFM professionals to identify the major opportunities for improvement and innovation. We want everyone to benefit from the learning's and best practices we gathered in this study. Are your ready to schedule with the best of them?
This study reveals movement within workforce management...
Published: Aug 16, 2017
In today’s constantly fluctuating business world, performance management can align an entire firm, from front line employees to executives in the C-suite, around a central mission and goal.
This white paper shares contact centre best practices – to replace outdated performance metrics, segment employees,...
Published: Aug 16, 2017
Contact center leaders believe that effective quality management gives them a greater competitive advantage than any other workforce optimization tools. Yet quality management solutions have not kept pace with the industry's demand for automation in complex contact center environments.
Download this eBook...
Published: Aug 16, 2017
In IT circles, talk about big data has shifted from hype and initial skepticism to a more considered conversation focused on using new and emerging technologies to capitalize on data to create business value. No longer are people asking, “Is there value in big data?” Instead, they are asking, “How can...
Published: Aug 18, 2017
VoIP’s extreme sensitivity to delay and packet loss compared to other network applications such as web and e-mail services, presents a real challenge. A basic understanding of VoIP traffic and of the quality metrics provided by VoIP monitoring tools will help keep your network running smoothly. Follow our 10 VoIP...
Published: Aug 23, 2017
Powerful IT doesn’t have to be complicated. Hyperconvergence puts your entire virtualized infrastructure and advanced data services into one integrated powerhouse.
This easy-to-understand guide will help you:
Understand the basic tenets of hyperconvergence and the software-defined data canter
Solve...
Published: Aug 29, 2017
An emerging data center architectural option, dubbed hyperconverged infrastructure, is a new way to reduce your costs and better align enterprise IT with business needs. At its most basic, hyperconverged infrastructure is the conglomeration of the servers and storage devices that comprise the data center.
These systems...
Published: Aug 29, 2017
In recent years, it seems like technology is changing faster than it used to in decades past. As employees devour newer technologies such as smartphones, tablets, wearables, and other devices, and as they become more comfortable with solutions such as Dropbox and Skype, their demands on enterprise IT intensify.
Plus,...
Published: Aug 29, 2017
No one wants downtime. It’s expensive and stressful. Most organizations would be thrilled if IT could guarantee that there would be no more downtime ever again. Of course, there is no way to absolutely guarantee that availability will always be 100%, but organizations do strive to hit 99% to 99.999% availability...
Published: Aug 29, 2017
This brief explains SolidFire's solution to the modern data center's struggle that exists between applications and storage, and how it offers a distinct scale-up storage application that intelligently dictates system performance in real time.
Published: Sep 12, 2017