Organizations want to make sure their contact centers provide positive experiences to attract, satisfy, and retain customers. Up for debate today are the roles automation technology and human employees will play. Read the 2021 CCW Digital market study to learn about pain points and strategies for success. The study also...
Published: Apr 25, 2022
Digital acceleration is driving the adoption of hybrid IT architectures. These new hybrid environments blend data centers, campuses, branches, home offices, and multi-cloud environments into a dynamic, interconnected networking environment. When implemented correctly, a hybrid network provides critical services that traditional...
Published: May 04, 2022
In this eBook, learn how government agencies such as the Department of Veteran Affairs, NASA, and the General Services Administration are managing hybrid workforces and using employee feedback data to hire and retain top talent.
Published: May 17, 2022
How are you putting your data to work? At a time when change is the only constant, IT leaders are being asked to step up. But can legacy systems keep up with ever-increasing demand? Read this guide to discover how one source for all your people and finance enterprise data can help you:
Make faster, more data-driven...
Published: May 17, 2022
Predict business outcomes, drive value, increase developer productivity, and accelerate innovation in your organization by reconsidering how your business builds intelligent applications. Read the IDC whitepaper from AWS and Nvidia to learn how Amazon SageMaker and deep learning on AWS help solve typical development challenges...
Published: Apr 25, 2022
The 2020 coronavirus pandemic had a transformative effect on where—and how—we worked. Nearly two years in, technological and cultural changes are cultivating a fairer, kinder normal.
What have we learned? What are some of the great things we want to carry forward? What were some of those challenges or...
Published: May 11, 2022
Enterprises are adopting hybrid IT, Industrial Internet of Things (IIoT), and 5G to gain operational agility. These tools help them build composable and scalable architectures that interconnect distributed branches, campuses, on-premises data centers, and multi-clouds into a unified network.
Read now to discover more...
Published: May 04, 2022
The Department of Homeland Security (DHS) Continuous
Diagnostics and Mitigation (CDM) program includes
updated and modern cybersecurity guidelines for
the fortifying of government networks and systems.
Here, Zimperium consider the most advanced mobile threat defense solutions to align with CDM goals.
Published: May 24, 2022
In this eBook, learn how federal agencies can use human capital management to recruit, train, and retain talent—and ultimately, increase agility and productivity.
Published: May 17, 2022
Responding to security incidents and vulnerabilities is an ongoing process, and you know that reacting too slowly to a critical incident can have drastic consequences. When teams are frequently understaffed, yet overwhelmed by alerts, automation along with orchestration can provide enormous benefit by making these teams...
Published: Apr 13, 2022
Enterprise adoption of Microsoft Office 365 (O365) skyrocketed to over 258,000,000 users in 2020 and continues to climb, with 70% of Fortune 500 organizations purchasing licenses to the productivity toolset.
As employees have moved beyond office walls, they require tools that can go where they go. Enabling cross-platform...
Published: May 25, 2022
HCS wanted to update the whole experience of refreshing and managing client machines company wide. As it stood, machines were swapped out in batches, meaning staff had to work with older, less reliable machines. Plus, not all machines could handle an upgrade from Windows 7 to Windows 10 and Office365.
Learn more about...
Published: May 11, 2022
To win in the digital era, companies are seeking new ways to build apps and services, connect previously siloed data, and innovate to delight customers. With the impacts of the COVID-19 pandemic, businesses across many industries are looking to embrace time- and cost-saving work styles. While AWS knows that no two digital...
Published: May 04, 2022
Environmental, Social, and Governance (ESG) is about driving business growth while building a more sustainable, equitable, and ethical future. In simple terms, ESG is about doing well BY doing good. ESG topics include climate, waste, human rights, diversity, and philanthropy, as well as topics that are considered traditional...
Published: Apr 13, 2022
