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ServiceNow

Customer Workflows Book of Knowledge

The biggest business story of the last year was the impact of COVID-19 on the way we work and live. What it showed is that change can happen in an instant and without warning. So, it’s critical to be able to adapt and rise to the challenge. Throughout this book you’ll see stories from organizations who...

Published: Apr 06, 2022
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Box

One secure platform for banking and capital markets

Easy, secure client experiences are the new gold standard in financial services.  Whether you're talking traditional wholesale banking or capital market investments, your customers expect simple, frictionless transactions. In this ebook, discover how the Content Cloud streamlines workflows, protects sensitive...

Published: May 17, 2022
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ServiceNow

Agility with apps

Today, companies are increasingly relying on the partnership between people and technology to deliver an agile response to real-time market conditions. The result is nothing less than a workflow revolution—the clearest manifestation of digital transformation. But technology is only one piece of the equation. A powerful...

Published: Apr 13, 2022
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UNIT4

A Historic Opportunity for Public Sector

Discover the 8 mega trends in the public sector. Why the public sector has a golden opportunity and how the leaders are taking advantage of it. In this industry focus for public sector you’ll discover: the state of the public sector industry today• the eight industry mega trends an industry...

Published: Apr 04, 2022
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Scandit

A Guide to Field Service Digital Optimization Using Scandit Smart Data Capture to Re-engineer Field Service Workflows

Field service technicians are often the only physical point of contact people have after buying a product warranty or service. The speed and accuracy of the service your team provides has a profound impact on the reputation of your brand. To provide differentiating service, field service management (FSM) functions need:...

Published: Apr 21, 2022
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ServiceNow

Leadership trends report: technology excellence

There was a time when the IT organization’s role was clear and well defined. Spec out the workstations, look after the network and maybe tend to a mainframe or server. That was about it. Those days are long gone. Technology leaders like you have adapted and evolved with changing trends. You realize that...

Published: Apr 13, 2022
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Human

Marketing Fraud Benchmarking Report

Marketing fraud comes in numerous flavors, some of which are eminently relatable to any internet user in the 21st century. But some fraud models aren’t as easily understood, and continue to fly under the collective radar of even the most senior performance marketing leaders. HUMAN and Renegade...

Published: May 25, 2022
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Workday USA

Creating and Transforming the Employee Experience. A guide for IT leaders.

In today’s remote and hybrid workplace, richer employee experiences are a must. This employee experience innovation guide can help. Learn how cloud HR technology can: Meet people where and how they want to work Exceed expectations for simple, contextual and actionable digital interactions Eliminate...

Published: May 17, 2022
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Varonis

2021 Data Risk Report - Manufacturing

Our 2021 Manufacturing Data Risk Report focuses on the growing cybersecurity threats facing industrial manufacturers and engineering firms. We compiled our findings by analyzing 4 billion files across 50 organizations.

Published: May 26, 2022
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ServiceNow

Operationalizing the ESG Business Imperative

Environmental, Social and Governance criteria (ESG) have been steadily growing in importance to the investor community, customers, employees, and corporate leadership. Addressing ESG practices as part of business strategy is essential, not only to ensure compliance with reporting requirements and investor desire for...

Published: Apr 06, 2022
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ServiceNow

The Gorilla Guide to Achieving IT Asset Management Success

ITAM is about knowing what you’ve got, where it is, who’s using it and how much it costs. If you want a digital business to succeed, you need to know the software, hardware, and cloud infra­structure running it. To some, ITAM is something less than an urgent need in their or­ganization. This is...

Published: Jan 21, 2022
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Dell Technologies & Intel

Why aren’t factories as smart as they could be?

Data is revolutionizing manufacturing. Combined with powerful tools like artificial intelligence/machine learning and streaming analytics, real-time data is enabling new levels of innovation and the rise of smarter factories. Forward-leaning enterprises are pairing operational technology (OT) with edge computing to enable...

Published: Apr 29, 2022
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ServiceNow

Stand out with a winning IT asset management strategy

As professional athletes will tell you, achieving success starts with smart strategies that erase roadblocks to winning. Training, nutrition—even sleep schedules—are carefully planned, managed, and optimized to give athletes their best possible chance of winning. Your business and its assets are no different....

Published: Apr 13, 2022
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ServiceNow

6 ways to boost IT agent productivity and cut costs while delivering stellar service

Digital workflows create great experiences and unlock productivity. As a ServiceNow® ITSM customer, you are already driving extraordinary business outcomes. But digital transformation and pandemic-era circumstances demand more. IT workloads and the demands for IT services are increasing in today's digital world...

Published: Apr 06, 2022
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