Digital customer experience technologies have transformed drastically in recent years. No longer are cloud-based, omnichannel call centers a cost burden to organisations. Now they’re expected to generate revenue through cross-selling, ROI and cost avoidance.
With the right cloud-based partner, you can achieve...
Published: Jan 03, 2020
Today’s end-user computing (EUC) infrastructures can’t keep pace with digital workplace transformation and user expectations for fast, consistent performance. More endpoints, more users, and graphic-intensive applications slow performance and frustrate users. It’s time for a new approach.
Learn how...
Published: Dec 04, 2019
Many traditional infrastructure vendors would have you believe that hyperconverged infrastructure is only for VDI and tier 2 virtualized applications. But not all hyperconverged architectures are the same.
An Enterprise Cloud is IT infrastructure designed to meet your company’s IT needs for both traditional enterprise...
Published: Oct 30, 2019
Companies must innovate in order to survive.
Since 2000, 52% of the Fortune 500 have been acquired or have gone bankrupt. Only 12% of those that existed in 1955 exist today. In a marketplace that is competitive, unforgiving,
and waits for no one, companies that don’t constantly redefine...
Published: Oct 30, 2019
Given the fast pace of modern business, traditional enterprise infrastructure is ill-suited to meet the growing demands of databases like Microsoft SQL Server, Oracle, SAP HANA, PostgreSQL, MySQL, and others.
Over the last few years, hyperconverged, web-scale infrastructure has emerged as a better alternative....
Published: Oct 30, 2019
Why is end-user computing innovation important?
You have a lot of market forces driving your organization, often in multiple directions are once. We’re betting that some of these drivers will resonate with you:
Outstanding user experience
Cloud services and data
Pervasive...
Published: Oct 30, 2019
Many companies with existing EUC deployments are refreshing their technology stacks to deliver a better end-user experience and expand EUC benefits to more users. Whether you’re refreshing an existing environment or just getting started with EUC, you face some significant hurdles:
Poor...
Published: Oct 30, 2019
Technology is now shaking up the way we work. To help IT leaders navigate the best path forward, we created a digital magazine called CIO Perspectives.
Read it for insights and guidance from leaders and visionaries on how to break free from day-to-day tasks and gain a greater perspective. Check it out now.
Published: Apr 24, 2019
Looking for a cloud partner for financial planning that's flexible, easy to use and always keeps you up-to-date with the latest technologies? Get analysis of the market, key recommendation for evaluating vendors, and more. Download your complimentary copy of the report.
Published: Nov 13, 2019
Organizations must leverage technology innovations to speed digital transformation, as they strive to improve operational efficiency, provide a better customer experience, and develop innovative products, services, and business models.
As data becomes recognized by many organizations as an increasingly valuable asset,...
Published: Nov 06, 2019
Most CTOs and network leaders have been confronted with the question of whether or not to transform their networks. Some feel they have to; some are not ready, some don’t even understand why they would need to embark on such a journey anyway.
But most realise that it has stopped being a question of if and...
Published: Dec 09, 2019
When it comes to rates of change, cybersecurity has rightly been on the conservative side. Setting up cybersecurity systems, testing them, and getting them working properly takes time. Changes introduce risk. And there is an active community of attackers looking for mistakes when changes are made.
But at the same...
Published: Dec 09, 2019
Rules-based solutions are the past. AIOps is the future.
Managing IT operations is a challenging job that’s getting harder. Complexity is growing with exponential speed – especially as enterprises embrace digital transformation via cloud services, virtual/serverless environments, and agile DevOps processes...
Published: Jan 08, 2020
AIOps is the application of artificial intelligence for IT operations. It is is the future of ITOps, combining algorithmic and human intelligence to provide full visibility into the state and performance of the IT systems that businesses rely on.
Successful digital transformation relies on AIOps to enable IT to operate...
Published: Jan 08, 2020